Microsoft® Office Outlook® 2003: Level 1

Course Specifications

Course Length:  1 Day, 8:30 am – 4:30 pm

Location: Entre Technology Services, LLC  1501 N. 14th St. West, Suite 1511

Registration: Call your Account Manager at 406.256.5700 or use our Registration Forms

Course Description

This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.

Target Student:  

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.

Prerequisites:  

This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders. The following courses are recommended, or you should have equivalent knowledge of:

Windows XP Professional: Level 1
Windows XP Professional: Level 2
Windows XP: Introduction
Windows 2000: Introduction

Delivery Method

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Identify the components of the Outlook environment and compose and respond to a simple message.
Compose messages.
Use folders to manage mail.
Schedule appointments.
Schedule meetings.
Manage contacts and contact information.
Create and edit tasks.
Create and edit notes.

Course Content

Lesson 1: Getting Started with Outlook

Log On to Outlook
The Outlook Environment
Compose and Send a Simple Message
Open a Message
Reply to a Message
Print a Message
Delete a Message

Lesson 2: Composing Messages

Address a Message
Format a Message
Check Spelling and Grammar
Attach a File
Forward a Message

Lesson 3: Managing Mail

Open and Save an Attachment
Flag a Message
Create a Folder
Move Messages to a Folder
Copy Messages to Folders
Delete a Folder

Lesson 4: Scheduling Appointments

The Outlook Calendar
Schedule an Appointment
Assign a Category to an Appointment
Update Calendar Entries

Lesson 5: Scheduling Meetings

Schedule a Meeting
Reply to a Meeting Request
Propose a New Meeting Time
Track Meeting Responses
Update a Meeting Request
Cancel a Meeting Request
Print the Calendar

Lesson 6: Managing Contacts

Add a Contact
Sort Contacts
Find a Contact
Generate a Map
Edit a Contact
Delete a Contact
Print Contacts

Lesson 7: Managing Tasks

Create a Task
Edit a Task
Update a Task

Lesson 8: Using Notes

Create a Note
Edit a Note
Copy a Note