Microsoft® Office Outlook® 2003: Level 2

Course Specifications

Course Length:  1 Day, 8:30 am – 4:30 pm

Location: Entre Technology Services, LLC  1501 N. 14th St. West, Suite 1511

Registration: Call your Account Manager at 406.256.5700 or use our Registration Forms

Course Description

If you have been using Microsoft® Office Outlook® 2003 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Outlook courses. It provides you with the necessary skills to customize your Outlook environment, your calendar, and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign, and quickly locate various Outlook items.

Target Student:  

This course is designed for experienced Outlook users who need to learn how to customize their environment, calendar, and mail messages to meet their specific needs and who wish to track, share, assign, and quickly locate various Outlook items.

Prerequisites:  

Before taking this course, students are required to take:

Delivery Method:  

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Track work activities using the Outlook Journal.
Customize the calendar by setting various calendar options.
Modify message options.
Make folder information available to other Outlook users.
Assign and track tasks.
Customize the Outlook environment.
Sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal

Record a Journal Entry Automatically
Manually Record a Journal Entry
Modify a Journal Entry

Lesson 2: Setting Calendar Options

Set Work Days and Times
Display Other Time Zones
Set Free/Busy Options

Lesson 3: Setting Message Options

Modify Message Settings
Modify Delivery Options
Modify Message Formats
Notify Others that You will be Out of the Office
Create and Modify a Distribution List
Insert a Hyperlink

Lesson 4: Sharing Folder Information

Specify Folder Permissions
Access Another User's Folder
Delegate Access To Folders

Lesson 5: Managing Tasks

Assign a Task
Reply to a Task Request
Send a Task Update
Track Assigned Tasks

Lesson 6: Customizing Outlook

Customize the Toolbar
Create a New Toolbar
Customize the Menu
Create a Folder Home Page 

Lesson 7: Locating Outlook Items

Sort Messages Using Multiple Criteria
Find Messages
Find Messages Using Multiple Criteria
Filter Messages
Organize Messages
Manage Junk Email