“People don’t care how much you know until they know how much you care.” ~ John C. Maxwell
“Your most unhappy customers are your greatest source of learning.” ~ Bill Gates
“Even your most loyal customers always have a choice about where to take their business.” ~ Marilyn Suttle
“Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.” ~ Ross Perot
“Kind words can be short and easy to speak, but their echos are truly endless.” ~ Mother Teresa
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.” ~ Donald Porter
“Every great business is built on friendship.” ~ JC Penney
“The purpose of a business is to create a customer who creates customers.” ~ Shiv Singh
“Customer Service is not a department, it’s everyone’s job.” ~ Anonymous