Your company has one person in charge of IT that is incredible at their job. That is why you have never considered outsourcing your IT. You love knowing who your in-house expert is and when you can reach them. Plus, since they are part of your team, you know they have your company’s best interests in mind.
But there is one thing they do periodically that throws your business into chaos. They Go On Vacation.
That is right, every time your in-house IT technician takes a much-needed break with his or her family, your company is left high and dry with no replacement to take care of the inevitable IT problems that arise in their absence.
We are not advocating removing your employee’s vacation days. Instead, we want to draw your attention to the very real and very costly problems that originate from being entirely dependent on one or two people for your IT solutions.
How IT Processes and Consultants Empower Business Efficiency
The best IT solutions come from collaboration, so the most effective IT strategies result from a strong partnership between a Managed Service Provider and a dedicated internal IT specialist. Additionally, strong IT solutions are the avenue your company uses to streamline every aspect of your business, leading to smoother operations, happier employees, and exponential growth.
Because collaboration is essential in creating long-lasting IT solutions, managed service providers give your business unique access to many qualified, professional IT technicians and software specialists, each of whom has different skills, strengths, and areas of expertise. When your IT department has access to that library of knowledge, the two results are robust IT solutions and increased business efficiency. Below are a few beneficial reasons to collaborate with an MSP:
Managed service providers give your company the gift of consistency. With a team of IT consultants, you have a team of individuals taking care of your IT concerns rather than having it all on one person’s shoulders. That means your in-house IT technician can take a vacation without your business dissolving into chaos!
Having a consistent, dedicated group of professionals that can see to your IT needs at any time is a significant asset in strengthening your business efficiency. As business owners, we all know too well how a seemingly small technical issue can result in downtime, stress, and large amounts of lost revenue.
This is arguably one of the most critical facets of business efficiency. How? Because strong cybersecurity can be the difference between a typical day at work and closure from a cyberattack.
We do not say this to scare you. We say this because too many businesses face additional obstacles with the current rise in cyberattacks, and we do not want your business to be next. Instead, MSPs can strengthen your business’ cybersecurity and protect your business from future attacks.
Timeliness and Real-time Alerts
Managed service providers use remote monitoring technology to keep an eye on your systems, day and night. Real-time alerts mean any problems that occur can be corrected before they have a noticeable impact on your business.
Without constant monitoring, it’s easy for a network issue to happen during off-hours. If a system goes down when your in-house IT technician is on vacation, it might take some time before anyone finds out. In some cases, the problem isn’t discovered until days — after significant damage has already been done. Remote monitoring allows your MSP to take instant corrective action as soon as they receive an alert.
Enhanced IT Processes
At its core, IT should not be the department that adds stress and confusion to your business. Instead, it should be the avenue your company takes to fill operational gaps, automate systems, and smooth out policies and processes that ultimately enhance your business efficiency and support your core company objectives.
If you want to learn more about how a managed service provider increases your business efficiency through enhanced IT services, you may schedule a free consultation.